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GM Warranty Operations Manual

Regular price $109.00 USD
Regular price Sale price $109.00 USD
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Quickly reference the most common GM service policies & procedures.

This manual features condensed GM Service Policy & Procedures information outlined in an easy to read format. Use it as a training tool for new employees or as a single-source, quick reference tool. Reduce time spent searching through numerous manuals, administration messages, and bulletins for answers. We've taken what we have found to be some of the most important warranty information and packed it into one manual. It will take you from job card write-up through handling debits. A must have for warranty administrators, service consultants and service management.

The Warranty Operations Manual provides easy-to-understand, condensed information on:

  • The Warranty Job Card
  • Job Card Specifics
  • Customer Signature
  • Warranty Coverage
  • Tire Warranty
  • Warranty On Pre-Owned Stock Vehicles
  • Parts And Accessories Warranty
  • Certified Service Limited Lifetime Parts Warranty
  • Part Retention And Disposal
  • Expediting Warranty Parts
  • Warranty Transaction Flow Chart
  • Technician’s Responsibility
  • Diagnosis And Leak Tests
  • The Warranty Parts Center
  • Job Card Closeout
  • Battery Documentation
  • A/C Recovery/Recharge Equipment
  • Add-On Repairs
  • Pyramid Repairs
  • Using Other Labor Hours
  • Customer Concern Not Duplicated
  • Personal Property Damage
  • Paint Repairs
  • Sublet Repairs
  • Towing
  • Electronic Exchange Program
  • Filing Requirements And Record Retention
  • Courtesy Transportation
  • Roadside Assistance
  • Self-Authorization Codes
  • Transaction Types
  • Transportation Transactions
  • Transportation Damage Codes
  • General Motors Special Coverages